Property Health Plan

What You Gain

Fewer Surprises. Clearer Evidence.

Fewer surprises. Clearer evidence. A calmer portfolio. We visit, score risk, and give you the proof — so you act early.

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Two Paths to Peace of Mind

Property condition and solar performance — together or separately

Stay ahead of repairs & disputes

Property Health Subscription

Scheduled visits, clear scores and photo-backed reports — so you fix early, defend disputes, and sleep easier.

You get

  • Catch defects before they become expensive emergencies
  • Respond to complaints with dated photos and risk scores
  • Know what to fix first across every property
  • Walk into insurance renewal with proof — not hope

Protect your solar investment

Solar & Energy Assurance

Ongoing checks and warranty evidence — so renewable assets deliver value, not surprises.

You get

  • Catch installer defects before warranties expire
  • Spot underperformance before it costs you money
  • Keep warranty and MCS evidence ready
  • Help tenants get more from their systems

Stay ahead of repairs & disputes

Outcomes first — how we deliver, second

Catch problems before they escalate

Nothing gets missed — and every visit builds on the last.

How it works

Structured internal and external inspections on an annual, 6-monthly, quarterly or monthly schedule.

Stop damp becoming a claim

Identify moisture early — before complaints or enforcement action.

How it works

Visual inspection of high-risk areas, extract fans, trickle vents and condensation risks.

Protect the building envelope

Avoid costly water ingress and structural deterioration.

How it works

Roofline, gutters, pointing, brickwork, windows, doors, paths and drainage observations.

Evidence you can share

A professional record for insurers, tenants and solicitors — ready when you need it.

How it works

Room-by-room digital reports with time-stamped photos and a property health score.

Respond with facts, not assumptions

Resolve disputes faster with on-site visual validation.

How it works

Reported maintenance issues captured and verified with visual evidence on site.

Show proactive management

Demonstrate duty of care when boards, regulators or insurers ask.

How it works

Structured documentation for internal records, complaint defence and regulatory readiness.

Protect your solar investment

Outcomes first — how we deliver, second

Ongoing solar confidence

Know installed systems are performing as expected.

How it works

Annual solar health check, inverter review, generation monitoring and warranty evidence pack.

Independent post-install QA

Catch defects and documentation gaps before warranties expire.

How it works

One-off QA survey after installation — panels, inverter, handover docs and tenant briefing.

Solar without the upfront burden

Improve EPC ratings and tenant bills without managing the install yourself.

How it works

We fund, install, own and maintain solar PV — landlords avoid upfront capital cost.

Invest where it pays back

Prioritise the properties with the strongest generation and tenant savings.

How it works

Feasibility assessments across multiple properties to identify the best solar candidates.

Who Gains Most?

Designed for anyone responsible for keeping rental homes healthy

Private Landlords

  • Sleep easier knowing defects are found early
  • Defend damp and mould disputes with dated evidence
  • Prepare for EPC and MEES without the scramble
  • Evidence you can trust — not assumptions

Managing Agents

  • Resolve complaints faster with recent survey proof
  • Offer landlords a calmer, value-added service
  • See portfolio risk ranked — not buried in emails
  • Spend less time firefighting, more time advising

Housing Providers

  • Demonstrate duty of care to boards and regulators
  • Track damp and mould risk across supported stock
  • Reduce open repairs with earlier intervention
  • Evidence packs ready when contract managers ask

Solar & Retrofit Programmes

  • Independent QA after installation roll-outs
  • Warranty-safe monitoring across the portfolio
  • Catch underperformance before it costs money
  • Board-ready proof that solar investment was delivered

Real Results for Real Customers

The experience, in their words

Case Study 1

Portfolio Landlord

West Midlands — 28 properties

Plan Used

Prevent 6-Monthly Plan

“Having dated photos and a risk score meant we could show we were on top of it — not ignoring it.”

— Portfolio Landlord

The Challenge

A tenant reported mould in a Victorian terrace. The landlord had no recent condition records and faced a potential disrepair claim.

Our Solution

Our 6-monthly survey had flagged elevated damp risk in the bathroom three months earlier, with photos and a recommended ventilation upgrade. The repair priority list was already with the landlord's contractor.

The Outcome

The landlord responded with documented evidence of proactive inspection and a planned remedy. The dispute was resolved without legal escalation, saving an estimated £4,000+ in potential claim costs.

Case Study 2

Managing Agent

Greater Manchester — 62 properties

Plan Used

Assure Quarterly Plan

“Our landlords see the value immediately — it's not just a survey, it's an ongoing asset record.”

— Managing Agent

The Challenge

The agency needed structured condition evidence across a mixed portfolio of older stock, with increasing complaint volumes from tenants and freeholders.

Our Solution

Quarterly inspections with a portfolio dashboard ranking properties by risk. Compliance evidence packs produced after each cycle for the agency's internal records.

The Outcome

Complaint resolution time dropped because every reported issue could be cross-referenced against a recent survey. The agency now offers Property Health Plan as a standard service to new landlord clients.

Case Study 3

HMO Landlord

Leeds — 4 shared houses

Plan Used

Prevent 6-Monthly Plan

“We finally have visibility across all four HMOs instead of firefighting one complaint at a time.”

— HMO Landlord

The Challenge

High tenant turnover and shared kitchens/bathrooms created recurring condensation and ventilation complaints across multiple rooms.

Our Solution

Damp and mould risk scoring on every visit, with a watchlist tracking high-risk rooms across all four properties. Ventilation and heating checks included in each 6-monthly survey.

The Outcome

Recurring issues were identified at amber level before tenants raised formal complaints. Extract fan replacements were prioritised across three properties in one coordinated maintenance cycle.

Case Study 4

Supported Accommodation Provider

South Yorkshire — 35 units

Plan Used

Managed Monthly — Digital + Quarterly Physical

“Monthly check-ins give us the oversight we need, and the quarterly visits give us the evidence.”

— Supported Accommodation Provider

The Challenge

Higher-risk stock with vulnerable residents required monthly oversight, but full physical visits to every unit every month were not cost-effective.

Our Solution

Monthly digital tenant/property check-ins with quarterly physical inspections. Damp/mould watchlist monitored monthly, with emergency hazard escalation for urgent issues.

The Outcome

The provider demonstrated proactive resident communication and hazard management to their local authority contract manager. Open repair issues reduced by 40% over the first year.

Case Study 5

Private Landlord with Solar

Bristol — 6 properties (3 with solar PV)

Plan Used

Solar Assurance Add-On

“I assumed the installer had handled everything. The solar check showed me what I'd been missing.”

— Private Landlord with Solar

The Challenge

Solar was installed on three properties two years ago, but the landlord had no ongoing performance data and tenants were unsure how to use the systems effectively.

Our Solution

Annual solar health checks identified an inverter fault code on one property and below-expected generation on another. Warranty evidence packs stored for all three systems. Tenant usage guidance provided after each visit.

The Outcome

The inverter was replaced under warranty — avoiding an estimated £1,200 out-of-pocket repair. Generation on the second property improved after tenant briefing. All three systems now have a documented solar asset register.

Case Study 6

Housing Association (Pilot)

East Midlands — 120-home pilot

Plan Used

Post Solar Survey + Solar Assurance

“Independent verification gave our board confidence that the solar investment was properly delivered.”

— Housing Association (Pilot)

The Challenge

A recent solar roll-out across 120 homes needed independent QA verification and ongoing monitoring, with concerns about handover quality from the installation contractor.

Our Solution

Post-install QA surveys on a sample of 30 properties identified documentation gaps and three installation defects. Solar Assurance add-on rolled out to the full portfolio for ongoing monitoring.

The Outcome

Defects were referred back to the installer within warranty period. The housing association used the QA reports to strengthen contractor quality assurance requirements for future programmes.

Find the rhythm of protection that fits

From £39 per month, after a one-off Initial Property Health Survey.

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